01Sports machines
2 year limited parts warranty
From the date of delivery, on every sports machine.
Covered
- Defects in materials and workmanship
- Electrical and motor components: sensors, control panels and drive systems
- Structural components, frames, rollers and feeding mechanisms
Not covered
- Normal wear-and-tear parts, such as balls, nets and wheels
- Damage from accidents, falls or liquid entry
- Misuse, impact damage or improper assembly
- Unauthorised modifications or repairs
- Cosmetic or surface damage that does not affect performance
Support and servicing
Lifetime remote technical support from our New Zealand team, and access to parts. Replacement parts under warranty are shipped at no charge for qualifying claims. Outside warranty, you pay for parts only. Support stays free.
Your responsibilities
- Keep proof of purchase for any warranty claim
- Use the machine as set out in the manufacturer's instructions
- Submit claims within the warranty period
Limitation of liability
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
