After-Sales Support – We’ve Got Your Back

At Premier Sports Equipment, we’re here to make sure your machine performs at its best, long after your purchase. With our Lifetime After-Sales Support, you’ll always have a local, reliable team ready to help – wherever and whenever you need us.

What We Offer

Lifetime Free Labor:

You will never pay for our time – whether it’s diagnosing an issue, providing advice, or coming out to fix your machine, our service is always free.

Parts Covered by Warranty Terms:

Most machine parts are covered free of charge within the first 2 years, depending on specific warranty periods for each component.

After the warranty period, only the cost of the part applies – our labor remains free for life.

How Our Support Works

Local Diagnosis & Expert Help

Simply contact our NZ-based support team if you experience any issue.

Share photos or videos and we’ll quickly assess the situation.

We’ll either guide you through the fix or take care of it ourselves.

On-Site Repairs – Free of Charge

If you can’t resolve the issue yourself, we’ll handle it.

We’ll order any needed part, then come to you to complete the repair – at no cost for labor or call-out.

After warranty? You only pay for the part, nothing more.

Contact Us

Why This Matters to You:

Hands-on, local support – we’re based in NZ and ready to help.

No service fees, no hidden costs – just reliable, lifetime care.

Fast, professional fixes – we make it easy for you.